RETURN AND EXCHANGE CONDITIONS

Return Policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return it within 14 days of delivery for a full refund or exchange.

Eligibility for Return

- Item must be unused and in its original condition
- Must be returned in original packaging with all accessories and tags
- Original invoice must be included
- Return must be initiated within 14 days of receipt

Non-Returnable Items

- Custom or personalized jewelry (engraved, made-to-order)
- Items that have been worn, used, or altered
- Items missing original packaging or accessories

Exchange Policy

We accept exchanges for the same item in a different size or for another item of equal value, subject to availability. Contact us at [email protected] within 14 days of receiving your order.

How to Return or Exchange

1. Contact [email protected] with your order number and reason.
2. We will provide return instructions and the return address.
3. Ship the item securely using a tracked delivery service.
4. Once received and inspected, we process your refund or exchange within 5–10 business days.

For assistance, please contact us at [email protected].